Tips: iMIS Helpsite

Answers to questions you may have about the Helpsite: docs.imis.com

To find Known Issues

Log on to the Support site to view real-time listings of software issues for the release.
Select Issues List from the side menu.
Search Known Issues
By setting the Search Type to Known Issues and using these settings, you can view the complete list of issues for the release version you selected.
Search Resolved Issues
The same process works for viewing Resolved Issues: by setting the Search Type to Resolved Issues and using these settings, you can view the complete report for the version you selected.

Hey… where's my Help file?

Client-based Help is no more! iMIS 15 uses new server-based Help, which means that iMIS makes Help calls to our webserver.

What was so bad about compiled Help?

Unlike the live Helpsite, compiled Help falls out of date quickly, and huge downloads are required to update it. Compiled Help bulks up the installation executable, as well as eating up space on client workstations. It can't be easily localized or edited to fit your organization.

What is "live" Help?

Access from any browser, any computer, any time, any where
The contents of the new iMIS Helpsite represent our latest iMIS documentation
New additions and corrections are made available immediately
If your organization copies over this Help to your server (for customization or off-line access from iMIS), you can still access the public Helpsite (http://docs.imis.com) from any browser.

Can we really edit our Help?

Help links relate to a base URL set in SysConfig table — which you can edit
Example: If you don't want to update iMIS this month, change the base URL to the prior version (archived Help)

To customize your Help (if needed)

Copy down the Helpsite files.
In your iMIS database, edit the SysConfig table HelpURL parameter to point to your location.
Tweak your topics and graphics.
At the next major iMIS release, rinse and repeat.